DOES US 2021

When introducing DevOps for one or two teams, there was no need to provide evidence of the effectiveness or implement organizational measures for improving our DevOps approach.

Ever since rolling out DevOps to our entire IT organization, both changed: we need to make sure that we are on the right track with developing our organization and we need to demonstrate this.

Deriving from the metrics of State of DevOps Report 2019, we introduced KPIs without much additional tooling required. Working in an environment that is not used to make KPIs visible, it took some time to get accustomed. I will show how we did this and how we are now using our metrics to improve our processes.

The question however is if process performance really matters. I will dig into this and correlate it with result orientation.