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Thursday, October 7 • 1:50pm - 2:20pm
Crossing the Platform Gap

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Teams delivering high quality experiences to customers are critical to your business and they need to be as productive, efficient and supported as possible. But with multiple teams in your organisation with differing requirements, how do you balance flexibility with complexity and support a platform that provides the tools required on-demand, whilst also minimising duplication and cognitive load?

In this talk, Paula will describe this “Platform Gap” challenge that many organisations face and provide recommendations on how to solve this by reviewing and improving team interactions. She will explain how your internal platform can be used to support this model whilst still focusing on delivering a delightful experience to the users of the platform through applying product management practices.

avatar for Paula Kennedy

Paula Kennedy

Chief Operating Officer, Syntasso
Paula is Co-Founder and Chief Operating Officer of Syntasso; her previous roles include Senior Director of Tanzu Global Education at VMware, Senior Director of Platform Services EMEA at Pivotal and Co-Founder and Chief Operating Officer of CloudCredo.Working in the IT industry for... Read More →

Thursday October 7, 2021 1:50pm - 2:20pm CDT
Track 2