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Thursday, October 7 • 11:20am - 11:50am
Nationwide Building Society: Measure for Learning

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Join us to learn about how Nationwide Building Society are empowering colleagues at all level with access to data, metrics and insights which support a culture of data-led decision making, continuous improvement, and learning. We will share with you the journey of how we unlocked measurability of Better (quality) Value Sooner (flow) Safer (compliance) Happier outcomes. What patterns and antipatterns we observed. How we set up and ran our experiments, engaged colleagues, built our self-serve dashboard product from scratch and reached an active customer base of 500+ colleagues at all level in just 12 months.

Our team was finalist for “Digital Transformation Project of the Year” at the UK IT awards 2020 and the product was described by Nationwide’s COO as the ‘best example of a game changer’.

avatar for Marc Price

Marc Price

Product Owner, Enterprise BVSSH, Nationwide Building Society
Marc is a Product Owner and has 9 years experience within the Business Intelligence industry, helping organisations to transition from a what happened, report centric way of working to a why things happened, transitioning to a self service culture using data for decision making.
avatar for Zsolt Berend

Zsolt Berend

Business Agility Coach, Nationwide Building Society
Zsolt is a business agility practitioner/coach and trainer helping organisations to achieve BVSSH outcomes and co-author of the book Sooner Safer Happier. He is supporting Nationwide Ways of Working Enablement Centre with a focus on measurement, data and insight - and how this supports... Read More →

Thursday October 7, 2021 11:20am - 11:50am CDT
Track 1